Mark of City Bikes
stopped by City Bikes to get a part
learned something... when you call to ask a question
the person who answers the phone and the person who knows the answer to the question are different people

just as the trip to the Apple Store educated me the ways of the appointment versus the walk in
I am also learning... shops may not have your part... but they are excited to order that part for you
a few problems...
I need the part NOW
and
I can order stuff online myself

fantastic randomness on the Gwadzilla Page
MARK
and City Bikes